Frequently Asked Questions

We don’t make dog food just to fill bowls — we create balanced, wholesome nutrition that honors the promise every pet parent makes to protect, nurture, and love their furry child, all at a price that keeps that promise within reach.

Yes! Our Puppy and Adult ranges are designed for all breeds, ensuring complete nutrition for every dog’s stage and size.

Absolutely. You can mix Tailspin with rice or homemade meals to enhance flavor and nutritional balance.

Keep the pack tightly sealed in a cool, dry place. For travel packs, use within 24 hours after opening.

Puppies under 12 months should have our Puppy range for growth. Adult dogs (1+ year) should switch to our Adult range.

Orders are typically delivered within 3–5 business days, depending on your location.

We understand each pet is unique — reach out to our support team, and we’ll help with alternatives or guidance.